10 Soft Skills You Need

Training Summary

Certificate: No Certification

Duration: 1 Day

Course Delivery: Classroom / Virtual

Language: English

Credits: 8

Training Highlights

  • High quality training from Certified & Industry Experts
  • Earn 8 PDUs and 8 SEU’s
  • Course Completion Certificates
  • Reimbursement guaranteed if the training is not satisfied
  • Extensive documentation provided

Our approach is both practical and inspirational.Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Course Overview

The exact meaning of Soft Skills can arguably be a challenge to explain. It can be used to refer to people skills, interpersonal skills, emotional intelligence, communication, problem solving or self-confidence, to mention but a few. This course will try to discuss 10 of such skills. With our 10 Soft Skills you will better understand the importance of developing a set of soft skills. Research has shown that 85% of an individual's success can be attributed to a well-developed set of soft skills, while technical skills only account for the remaining 15%

Course Description See Below

Course Description:

The meaning of Soft Skills can sometimes be difficult to describe. It can be that unique attribute or characteristic that facilitates great communication. It can be the special way that you show confidence in a challenging situation. These and other events can become more easily managed with this great workshop.
With our 10 Soft Skills You Need workshop your participants will begin to see how important it is to develop a core set of soft skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their career.

Course Outline:

Module One: What are Soft Skills?

●     Definition of Soft Skills
●     Empathy and the Emotional Intelligence Quotient
●     Professionalism
●     Learned vs. Inborn Traits
●     Case Study
●     Module One: Review Questions
Module Two: Soft Skill 1: Communication

●     Ways We Communicate
●     Improving Non-Verbal Communication
●     Listening
●     Openness and Honesty
●     Case Study
●     Module Two: Review Questions
Module Three: Soft Skill 2: Teamwork

●     Identifying Capabilities
●     Get Into Your Role
●     Learn the Whole Process
●     The Power of Flow
●     Case Study
●     Module Three: Review Questions
Module Four: Soft Skill 3: Problem Solving

●     Define the Problem
●     Generate Alternative Solutions
●     Evaluate the Plans
●     Implementation and Re-evaluation
●     Case Study
●     Module Four: Review Questions
Module Five: Soft Skill 4: Time Management

●     The Art of Scheduling
●     Prioritizing
●     Managing Distractions
●     The Multitasking Myth
●     Case Study
●     Module Five: Review Questions
Module Six: Soft Skill 5 and 6: Attitude and Work Ethic

●     What Are You Working For?
●     Caring for Others vs. Self
●     Building Trust
●     Work Is Its Own Reward
●     Case Study
●     Module Six: Review Questions
Module Seven: Soft Skill 7: Adaptability/Flexibility

●     Getting over the Good Old Days Syndrome
●     Changing to Manage Process
●     Changing to Manage People
●     Showing You"re Worth Your Weight in Adaptability
●     Case Study
●     Module Seven: Review Questions
Module Eight: Soft Skill 8: Self-Confidence

●     Confident Traits
●     Self-Questionnaire
●     Surefire Confidence Building Tactics
●     Build Up Others
●     Case Study
●     Module Eight: Review Questions
Module Nine: Soft Skill 9: Ability to Learn From Criticism

●     Wow, You Mean I"m Not Perfect?
●     Listen With An Open Mind
●     Analyze and Learn
●     Clear the Air and Don"t Hold Any Grudges
●     Case Study
●     Module Nine: Review Questions
Module Ten: Soft Skill 10: Networking

●     Redefining Need
●     Identifying Others" Interests
●     Reaching Out
●     When to Back Off
●     Case Study
●     Module Ten: Review Questions
Module Eleven: Wrapping Up

●     Words From The Wise
●     Review Of The Parking Lot
●     Lessons Learned
●     Recommended Reading
●     Completion Of Action Plans And Evaluations
Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:

●     What are Soft Skills?
●     Effective Communication
●     Teamwork
●     Problem Solving
●     Time Management
●     Attitude and Work Ethic
●     Adaptability/Flexibility
●     Self-Confidence
●     Ability to Learn From Criticism
●     Networking
Once after the training you receive course completion certificate from Mangates
Anybody who is interested in learning Effective Soft Skills
What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)


We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Samir Chibber CST

Ashesh SPC4

Armen Pashkam SPC4

Abrar SPC4


All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.


Students will receive a course manual with presentation slides and reference materials.

ALL of our instructors, share with you over Real experience, case studies, stories, and examples.

We provide Continuing Support beyond the class with Free Coaching and Mentoring

Training Platforms

Flexibility is what we provide in order to take your career to the next level. Lets you get out and take the training on your convenient place and on your convenient time. Any of our Classroom courses can be delivered on-site at your workplace or a place of you choose.

Classroom Training

Social Interaction

Audio, Visual and Beyond

Instructor vs. Learner Focused

Virtual Training


Flexible Learning

Practical and Proven

Corporate Training

Save Valuable Time and Money

Customized Course Content

On Your Preferred Date & Time

Our Happy Customers

It's always great to hear from customers as it helps us find out if what we are doing is right and to continue to develop our Training and services in line with what our customers need. Below are just a few of the comments we've recently received from Our Participants

We had a Great On-Site Training with Excellent Trainer
Go to Susan Susan
Project Manager
Best Support Team and Best Instructor, Great Learning
Excellent Teaching, Real world Examples
Good Focus on Knowledge Areas

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