Communication Strategies Training

Training Summary

Certificate: No Certification

Duration: 1 Day

Course Delivery: Classroom / Virtual

Language: English

Credits: 8

Training Highlights

  • High quality training from Certified & Industry Experts
  • Earn 8 PDUs and 8 SEU’s
  • Course Completion Certificates
  • Reimbursement guaranteed if the training is not satisfied
  • Extensive documentation provided

Our approach is both practical and inspirational.Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Course Overview

The Communication techniques program can help delegates understand the different methods of communication as well as how to make the most of each of them. These techniques provide an awesome benefit for any business as well as its staff members. They will trickle down throughout the business as well as positively influence everyone involved

Course Description See Below

Course Description:

For the better part of every day, we are communicating to and with others. Whether it"s the speech you deliver in the boardroom, the level of attention you give your spouse when they are talking to you, or the look you give the cat, it all means something.
The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

Course Outline:

Module One: The Big Picture

●     What is Communication?
●     How Do We Communicate?
●     Other Factors in Communication
Module Two: Understanding Communication Barriers

●     An Overview of Common Barriers
●     Language Barriers
●     Cultural Barriers
●     Differences in Time and Place
Module Three: Paraverbal Communication Skills

●     The Power of Pitch
●     The Truth about Tone
●     The Strength of Speed
Module Four: Non-Verbal Communication

●     Understanding the Mehrabian Study
●     All About Body Language
●     Interpreting Gestures
Module Five: Speaking Like a STAR

●     S = Situation
●     T = Task
●     A = Action
●     R = Result
●     Summary
Module Six: Listening Skills

●     Seven Ways to Listen Better Today
●     Understanding Active Listening
●     Sending Good Signals to Others
Module Seven: Asking Good Questions

●     Open Questions
●     Closed Questions
●     Probing Questions
Module Eight: Appreciative Inquiry

●     The Purpose of AI
●     The Four Stages
●     Examples and Case Studies
Module Nine: Mastering the Art of Conversation

●     Level One: Discussing General Topics
●     Level Two: Sharing Ideas and Perspectives
●     Level Three: Sharing Personal Experiences
●     Our Top Networking Tips
Module Ten: Advanced Communication Skills

●     Understanding Precipitating Factors
●     Establishing Common Ground
●     Using "I" Messages
Module Eleven: Wrapping Up

●     Words from the Wise
Learning Objectives:

This workshop will help teach participants how to:

●     Identify common communication problems that may be holding them back
●     Develop skills in asking questions
●     Identify what their non-verbal messages are telling others
●     Develop skills in listening actively and empathetically
●     Enhance their ability to handle difficult situations
●     Deal with situations assertively
Once after the training you receive course completion certificate from Mangates
Anybody who is interested in learning Communication Strategy Skills
What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)


We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Samir Chibber CST

Ashesh SPC4

Armen Pashkam SPC4

Abrar SPC4


All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.


Students will receive a course manual with presentation slides and reference materials.

ALL of our instructors, share with you over Real experience, case studies, stories, and examples.

We provide Continuing Support beyond the class with Free Coaching and Mentoring

Training Platforms

Flexibility is what we provide in order to take your career to the next level. Lets you get out and take the training on your convenient place and on your convenient time. Any of our Classroom courses can be delivered on-site at your workplace or a place of you choose.

Classroom Training

Social Interaction

Audio, Visual and Beyond

Instructor vs. Learner Focused

Virtual Training


Flexible Learning

Practical and Proven

Corporate Training

Save Valuable Time and Money

Customized Course Content

On Your Preferred Date & Time

Our Happy Customers

It's always great to hear from customers as it helps us find out if what we are doing is right and to continue to develop our Training and services in line with what our customers need. Below are just a few of the comments we've recently received from Our Participants

Good Focus on Knowledge Areas
Best Support Team and Best Instructor, Great Learning
Excellent Teaching, Real world Examples

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Our Clients

Just some of the leading brands that trust Mangates