Knowledge Management Training

Training Summary

Certificate: No Certification

Duration: 1 Day

Course Delivery: Classroom / Virtual

Language: English

Credits: 8

Training Highlights

  • High quality training from Certified & Industry Experts
  • Earn 8 PDUs and 8 SEU’s
  • Course Completion Certificates
  • Reimbursement guaranteed if the training is not satisfied
  • Extensive documentation provided

Our approach is both practical and inspirational.Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Course Overview

Effective knowledge sharing throughout an organization enhances employee performance and fosters innovation. Learn the approaches that include, but also transcend, formal training. Facilitate the exchange of your organization’s most important commodity—the knowledge of the people who make the difference between success and failure.

Course Description See Below

Course Description:

The Encarta Dictionary defines knowledge management as the organization of intellectual resources and information systems within a business environment. Sounds pretty simple, right? Take a moment, though, and think about all the information that each person has in their brain. That’s a lot of knowledge!
The Knowledge Management workshop will give participants the tools that they will need to begin implementing knowledge management in your organization, no matter what the size of the company or the budget. Wherever there are humans working together for one goal, there is knowledge to be harvested, stored, and dispensed as needed.

Course Outline:

Module One: Understanding Knowledge Management

●     What is Knowledge
●     What is Knowledge Management
●     A Brief History
●     Applications in the Workplace
Module Two: Dos and Don’ts

●     Data, Information, and Knowledge
●     The Tacit Mode
Module Three: The Knowledge Management Life Cycle

●     Understanding Episodes
●     Acquisition
●     Knowledge
●     Integration
Module Four: The New Knowledge Management Paradigm

●     Paradigms of the Past
●     The New Paradigm
●     Implications and Applications
●     The Knowledge Management Endgame
Module Five: Knowledge Management Models

●     The Nonaka and Takeuchi Model (SECI)
●     Wiig Model
●     Kakabadse Model
●     Boisot Model
Module Six: Building a Knowledge Management Rationale

●     Why Rationale is Necessary
●     Building a Business Case
●     Finding Success Stories
●     The Commodization/Customization Model
Module Seven: Customizing Knowledge Management Definitions

●     Components of a Knowledge Management Definition
●     Customizing the Components
●     Creating a KMBOK
Module Eight: Implementing Knowledge Management in Your Organization

●     Gathering Support
●     Identifying Opportunities for Revenue Streams
●     Key Knowledge Management Techniques
●     A Map for Success
●     The No-Budget Scenario
Module Nine: Tips for Success

●     About the Chief Knowledge Officer
●     Knowledge Management Skill Checklist
●     The Knowledge Management Imperative
●     The Hype Curve
●     Barriers and Helpers to Success
Module Ten: Advance Topics

●     The Knowledge Management Maturity Model
●     Absorptive Capacity
●     Rustiness
●     Process Model Types
Module Eleven: Wrapping Up

●     Words from the Wise
●     Review of Parking Lot
●     Lessons Learned
●     Completion of Action Plans and Evaluations
Learning Objectives:

After completing this course, Individuals will be able to demonstrate their understanding of:

●     Understanding Knowledge Management
●     The Knowledge Management Life Cycle
●     The New Knowledge Management Paradigm Implications and Applications
●     Knowledge Management Models
●     Building a Knowledge Management Rationale
●     Customizing Knowledge Management Definitions
●     Implementing Knowledge Management in Your Organization
●     Tips for Success
Once after the training you receive course completion certificate from Mangates
Anybody who is interested in learning Knowledge Management Skills
What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)


We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Samir Chibber CST

Ashesh SPC4

Armen Pashkam SPC4

Abrar SPC4


All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.


Students will receive a course manual with presentation slides and reference materials.

ALL of our instructors, share with you over Real experience, case studies, stories, and examples.

We provide Continuing Support beyond the class with Free Coaching and Mentoring

Training Platforms

Flexibility is what we provide in order to take your career to the next level. Lets you get out and take the training on your convenient place and on your convenient time. Any of our Classroom courses can be delivered on-site at your workplace or a place of you choose.

Classroom Training

Social Interaction

Audio, Visual and Beyond

Instructor vs. Learner Focused

Virtual Training


Flexible Learning

Practical and Proven

Corporate Training

Save Valuable Time and Money

Customized Course Content

On Your Preferred Date & Time

Our Happy Customers

It's always great to hear from customers as it helps us find out if what we are doing is right and to continue to develop our Training and services in line with what our customers need. Below are just a few of the comments we've recently received from Our Participants

Good Focus on Knowledge Areas
Best Support Team and Best Instructor, Great Learning
Excellent Teaching, Real world Examples

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Our Clients

Just some of the leading brands that trust Mangates