Manager Management Training

Training Summary

Certificate: No Certification

Duration: 1 Day

Course Delivery: Classroom / Virtual

Language: English

Credits: 8

Training Highlights

  • High quality training from Certified & Industry Experts
  • Earn 8 PDUs and 8 SEU’s
  • Course Completion Certificates
  • Reimbursement guaranteed if the training is not satisfied
  • Extensive documentation provided

Our approach is both practical and inspirational.Our training is carefully designed and tested to develop the key skills and confidence needed while being highly participatory and fun

Course Overview

This Workshop will teach you how to manage people and give you the crucial foundational skills to shift from being an individual contributor to a well-respected manager who can achieve team success and drive bottom-line performance.

Course Description See Below

Course Description:

With this course you will be able to provide the skills, guidance, and empowerment to your team of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout your leadership team.
Manager Management takes a special type of leader. This workshop will expand your participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone.

Course Outline:

Module One: Grooming a New Manager

●     Set Specific Goals
●     Authority (What They Can and Can"t Do)
●     Create a Shared Vision
●     The More they Learn, the More Responsibility They Get
●     Case Study
●     Module One: Review Questions
Module Two: Measuring Performance

●     Staying Within Their Budget
●     Setting Measurable Objectives
●     Skip Level Feedback
●     Collaborate on Criteria to be Evaluated
●     Case Study
●     Module Two: Review Questions
Module Three: Motivating Managers

●     Provide the Needed Resources
●     Bonuses and Incentives
●     Give Credit for Good Work
●     Keep Them Challenged
●     Case Study
●     Module Three: Review Questions
Module Four: Signs of Poor Management

●     Missed Deadlines
●     Team Turnover
●     Losing Customers
●     Little or No Growth
●     Case Study
●     Module Four: Review Questions
Module Five: Trust Your Team of Managers

●     Do Not Micromanage
●     Promote Open and Honest Communication
●     Reward Initiative
●     Trust, But Verify
●     Case Study
●     Module Five: Review Questions
Module Six: When an Employee Complains about their Manager

●     Keep the Information Confidential
●     Gather Information from Both Sides
●     Coach or Delegate the Solution
●     Follow-up with the Manager or Employee
●     Case Study
●     Module Six: Review Questions
Module Seven: Coaching and Mentoring (I)

●     Writing Performance Reviews
●     Provide Clear and Timely Feedback
●     Praise in Public, Criticize in Private
●     Make Sure Your Door is Always Open
●     Case Study
●     Module Seven: Review Questions
Module Eight: Coaching and Mentoring (II)

●     Offer Advice, Not the Solution
●     Create a Supportive Environment
●     Building Ownership
●     360 Degree Feedback
●     Case Study
●     Module Eight: Review Questions
Module Nine: When Do You Step In?

●     Unsafe or Dangerous Events
●     Legal Ramifications
●     Severe Financial Costs
●     Repeated Failures after Coaching Has Occurred
●     Case Study
●     Module Nine: Review Questions
Module Ten: Remember These Basic Qualities

●     Express Confidence in Their Abilities
●     Practice What you Preach
●     Have an Open Door
●     Their Success is Your Success
●     Case Study
●     Module Ten: Review Questions
Module Eleven: Wrapping Up

●     Words from the Wise
●     Review of Parking Lot
●     Lessons Learned
●     Completion of Action Plans and Evaluations
Learning Objectives:

By the end of this course you will be able to:

●     Identify, relate to, and put into practice the four characteristics of highly effective managers.
●     Plan, prioritise and delegate effectively.
●     Understand how to manage performance in such a way as to get the very best from your people.
●     Use a range of strategies for managing and developing a highly motivated and effective team.
●     Recognise the need for change in today’s business reality and be able to manage change.
●     Engaging and understand others using a range of techniques.
Once after the training you receive course completion certificate from Mangates
Anybody who is interested in learning Manager Management Skills
What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

What Does Mangates provide me on the day of the course?

We provide Course Materials, Course Completion Certificate and Refreshements

What experience does Instructor has?

All our Instructors are Certified & Industry Experts and they have years of experience in teaching Agile Courses

Does this course includes exam?

This course does not include exams as this is non-certifications course. once after the training we provide course completion certificate with each credit per hour (SEU,s or PDU’s)


We have most experienced trainers in the Industry. Our Trainers are highly skilled in their subject areas and are uniquely positioned to provide participants with deep industry experience. They are motivated to transfer knowledge through practical support post and pre-training to provide participants with additional support outside the classroom.

Samir Chibber CST

Ashesh SPC4

Armen Pashkam SPC4

Abrar SPC4


All of our instructors are recognized experts in their fields with hands-on experience on the topics they teach. We combine proven adult educational training methods with leading-edge industry expertise to provide you an exceptional training experience. Every instructor must meet rigorous standards with the proven background in their given field of expertise. It is the difference that our customers covet and participant appreciates at the completion of the course.


Students will receive a course manual with presentation slides and reference materials.

ALL of our instructors, share with you over Real experience, case studies, stories, and examples.

We provide Continuing Support beyond the class with Free Coaching and Mentoring

Training Platforms

Flexibility is what we provide in order to take your career to the next level. Lets you get out and take the training on your convenient place and on your convenient time. Any of our Classroom courses can be delivered on-site at your workplace or a place of you choose.

Classroom Training

Social Interaction

Audio, Visual and Beyond

Instructor vs. Learner Focused

Virtual Training


Flexible Learning

Practical and Proven

Corporate Training

Save Valuable Time and Money

Customized Course Content

On Your Preferred Date & Time

Our Happy Customers

It's always great to hear from customers as it helps us find out if what we are doing is right and to continue to develop our Training and services in line with what our customers need. Below are just a few of the comments we've recently received from Our Participants

Good Focus on Knowledge Areas
Best Support Team and Best Instructor, Great Learning
Excellent Teaching, Real world Examples

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Our Clients

Just some of the leading brands that trust Mangates